https://switch-up.fr.
We inform you that your personal data collected more generally, within the framework of the relations you may have with our company, are processed by the company GADFACE SAS ("Switch up") whose registered office is based at La Pinsonnière, 44096 Mésanger, France. The data collected is intended to be used by Switch up. It will also be made accessible to our technical service providers ("subcontractors" in the sense of the regulation), for the strict needs of their mission. Access is strictly controlled by the security policies in place so that human intervention on data remains very exceptional. In addition, such access is governed by standard contractual clauses in accordance with the requirements of the Regulation for data transfers outside the EU.
Where some of your data is necessary for us to perform a contract to which you or your company is a party, we will inform you of this at the time of collection. Your data will be used in different ways, depending on the reason you contacted us:
- On the basis of consent, which you may withdraw at any time without calling into question the initial lawfulness of the use of your data, for the organisation of any promotional operation;
- For the purposes of executing your contract or a contract concluded with the company you represent (execution of services, invoicing, follow-up of the execution of the contract, delivery, complaints, carrying out of satisfaction surveys, management of the customer file, management of unpaid invoices and disputes);
- To process and respond to requests that may lead to a contract (request for information on our offers);
- To meet our legal, accounting and tax obligations (in particular to keep supporting accounting documents; to manage requests for rights, rectification and opposition; to keep a list of opposition to prospecting);
- Unless you object and within the limits of your interests and rights, to meet our legitimate needs, in particular for : Prospecting, customer relationship management and customer loyalty; Management of people's opinions on our solutions, services or content in the interest of improving the offers made by our company; Preparation of commercial statistics.
You have the right to access, rectify any erroneous data concerning you and, in the cases and within the limits provided for by the regulations, to oppose, delete or limit the use of some of your data or request their portability with a view to their transmission to a third party. To exercise your rights, simply write to us at contact@switch-up.fr and attach, if necessary, any document proving your identity and your request.
Your data will be kept for as long as it is necessary to fulfil the above-mentioned purposes. The data used to manage the customer relationship will be kept for 10 years after the end of the commercial relationship. Data collected during commercial prospecting operations will also be kept for 6 months after collection. At the end of these periods, the data will be deleted from the active databases and, if necessary, archived for a period not exceeding the legal prescription periods or the applicable archiving obligations. Once these periods have expired, the data will be destroyed.
The Data required by Switch up to achieve the purposes described above are indicated by an asterisk on the contact form. If you do not fill in these mandatory fields, we will not be able to respond to your requests and/or provide you with the desired services. Data not marked with an asterisk is optional; it allows us to get to know you better and to improve our communications and services to you.
For any further information or difficulty relating to the collection or processing of your data, you can contact our team at the following address: contact@switch-up.fr. In the event of unresolved difficulties, you may refer the matter to a supervisory authority.
You have the right to access your Data, the right to request rectification, deletion or portability, as well as the right to request limitation of the processing of your Data and to withdraw your consent. You also have the possibility to object, at any time: These rights can be exercised at any time by sending an e-mail to our support team contact@switch-up.fr; or a letter to :
GADFACE - Switch up
La Pinsonnière, 44096 Mésanger, France.
You also have the right to lodge a complaint with a supervisory authority. The French supervisory authority is the Commission Nationale de l'Informatique et des Libertés (CNIL), 3 Place de Fontenoy - TSA 80715 - 75334 PARIS CEDEX 07.
